25-400-2 Madison IM20 Upright Commercial Dishwasher


With European technology, this commercial dishwashing machine has been designed for Australian conditions to be an extremely user-friendly and functional pass-through machine. Incorporating a number of technical features such as the smooth lifting hood, large pass-through door entry of 400mm, and a quick start option so when the hood closes this industrial dishwashing machine starts and keeps performing in the busiest of environments.

Madison IM20 Spec Sheet

User Manual

25-400-2 Madison IM20 – this machine is made to perform! Tireless performance is what you can expect from every dishwasher supplied by Norris, whether it’s our imported Madison range or our built-to-last Norris Australian made range.

Restaurants, busy bars and crowded cafes all agree, nothing turns away customers more quickly and raises blood pressure more rapidly than poorly cleaned or watermarked dishes.

Combining European technology with craftsmanship, Norris introduces an upright pass-through dishwasher designed to serve business needs throughout the hospitality industry.

The Madison IM20 tackles the toughest of grime ensuring your crockery is cleaned quickly and efficiently. Cluttered kitchens will become a thing of the past while reducing accidental slips and breakages attributed to wet floors and manual washing. Your business will benefit from improved efficiency and productivity and your staff will thank you.

The IM20 upright dishwasher is a power-packed workhorse capable of cleaning up to 1,000 plates an hour, that’s an incredible 40 wash loads! Dishes emerge squeaky clean, odourless and sanitary every wash – ready to set your next meal or table.

Designed for Australian conditions, the IM20 features automatic detergent injection, a sizeable pass-through door, smooth lifting hood and a quick start option.

Norris has an impeccable reputation, earned by manufacturing quality, commercial dishwashers and glass washers for over 60 years. Our machines are loved by industry experts in restaurants, bars and cafes across Australia and we have chosen the Madison range for its similar qualities.

Ergonomically designed and easy to clean, the IM20 ticks all the boxes. Backed by a sensational ironclad 3-year control board warranty and 1-year parts and labour warranty on the machine, a guarantee that you would expect from a renowned industry leader.

We invite you to experience the Norris difference, why not give our sales team a call on 1800 803 569, we would love to hear from you.

SKU 25-400-2


Warranty – 3 years on the control board, 1 year parts and labour on the remainder of the machine
60/90/120/180/720 second cycles
Up to 1000 plates per hour*
Automatic detergent injection
Corner and In-line positioning
Easy cleaning
Ergonomically designed
*Dependent on incoming water temperature and pressure*

Quick Guide

Loads/HourUp to 40*
Wash Pump1100W
Rinse Pump200W
Rinse AidYes
Time Cycle60 / 90 /120 / 180 / 720
DrainGravity – Drain Pump optional
Water per rack2.7L
Usable Height420mm
Electrical Supply400v 3 phase 50Hz
SizeH1455 – 1515 x W632 x D745


Go to Top